International
Patients Program

Our International Patients Program Department provides an interdisciplinary team approach in which each case is evaluated independently and every treatment plan is customised based on the patient’s condition.

The International Patient Program staff coordinates all aspects of each international patient’s needs from medical consultations, hospital admissions to accommodation, translator and VIP Transfer Service arrangements.

For staff is committed to ensuring that our patient’s and their family members’ needs are met and they feel comfortable during their stay.

NHSTR, The International Patient Services Centre

National Health Services Turkey International Patient Services Centre has been designed as a ‘one-stop’ service centre and offers the best healthcare services from the day of the request of patients until the time patients return to their home country. It is the initial point of contact for acquiring medical information, origination and registration.

The rapidly expanding team of the International Patient Services is comprised of patient service specialists and physicians. This team of dedicated professionals organizes the ‘Healthcare Journey, The Health Voyage’ of international patients by their needs and expectations. NHSTR International Patient Services centre can assist the patients with the following  services before, during and after their stay:

  • Scheduling medical appointments
  • Making hotel arrangements
  • Arranging ground transportation from the airport
  • Assisting with visa procedures
  • Estimating the cost of services
  • Assisting with hospital admissions
  • Ensuring that the patient understands the instructions provided by the physicians.
  • Obtaining and delivering copies of medical reports following the consultations
  • Assisting with international insurance companies
  • Facilitating the dialogue with the physicians of NHSTR Clinics and Hospitals Group
  • Group after the departure of the patient

Medical Consultations

If you are seeking medical consultation, we suggest you send your complete medical history, along with any applicable x-ray films and laboratory test results via e-mail, fax or mail. Once a physician has reviewed your medical history, we will contact you about the recommended course of treatment and whether it would be advisable to travel to Turkey for the administration of the treatment.

Once we have determined that your treatment at our centre is appropriate, we will schedule all of your appointments with the physicians as well as diagnostic and laboratory tests & procedures, and surgical procedures if deemed necessary. Appointment availability depends on the nature and urgency of the medical circumstances.

Accommodation & Transportation

Accommodation

NHSTR International Patient Services Centre has negotiated discounted rates with several hotels and residential businesses. The contracted hotels are located close to our hospitals or in the central areas of the city. Before you arrive, an NHSTR International Patient Services Centre representative will work with you to identify accommodation that would best fulfil your needs.

Ground Transportation

A representative of NHSTR will meet you at the airport upon your arrival and accompany you during all of your medical transfers.

Language Translations

At NHSTR Clinics and Hospitals Group, we provide translation services in several languages free of charge. Translators offer assistance as required including accompanying the patients during their appointments and translating patient training materials.

Before you travel to the Clinics and Hospitals of NHSTR, you should follow the steps mentioned below:

  • Before your journey, please read this section carefully. We want to ensure that your visit to the clinics and hospitals of NHSTR goes as smoothly as possible.
  • Get a copy of all of your medical records and a list of the medications that you are currently taking. If applicable, bring CDs and diagnostic films produced during past medical procedures.
  • Contact the international Patient Services Representative of NHSTR to schedule your airport pick up and hotel reservations.
  • Contact your embassy to obtain the appropriate visa. Refrain from obtaining a tourist visa, as it cannot be extended easily
  • Obtain a credit card that can be used in Turkey, such as VISA or MasterCard.
  • If you don’t have or use a credit card of any kind, you may make the payments with CASH as well.

TREATMENT SERVICES

NHSTR Clinics and Hospitals Group have fully equipped general clinics and hospitals and provide the best healthcare services in an all-medical unit.

Anaesthesiology

Cardiology

  • Heart Arrhythmia & Cardiac Electrophysiology
  • Invasive Cardiology
  • Non-invasive Cardiology

Cardiovascular Surgery  

  • Adult Cardiac Surgery
  • Paediatric Cardiac Surgery

Chest Diseases (Thoracic Diseases)

  • Allergy and Immunology

Dermatology

  • Cosmetic Dermatology
  • Dermato-allergy
  • Dermato-oncology
  • Interventional Dermatology
  • Paediatric Dermatology
  • PUVA (Photochemotherapy)
  • Venereology

Ear, Nose and Throat (Otolaryngology)

  • Audiology
  • Facial Plastic Surgery
  • Head and Next Tumour Surgery
  • Laryngology/Voice disorders
  • Smell and Taste disorders
  • Otology/Neurotology
  • Rhinology
  • Skull Base Surgery

Emergency and Ambulance Services

General Surgery

  • Breast Surgery
  • Endocrine Surgery
  • Gastroenterological Surgery
  • Hepatobiliary Surgery (Surgery of the Liver, Pancreas and Bile Duct)

Organ and Tissue Transplantation

  • Liver Transplantation
  • Kidney Transplantation
  • Cornea Transplantation
  • Bone Marrow Transplantation

Infectious Diseases and Microbiology

Intensive Cres Unites (ICU)

  • Cardiovascular Surgical Intensive Care Unit (CVSICU)
  • Coronary Care Unit (CCU)
  • General Intensive Care Unit (NICU)
  • Paediatric Intensive Care Unit (PICU)

Internal Diseases

  • Endocrine and Metabolic Diseases
  • Gastroenterology
  • Haematology
  • Medical Oncology
  • Nephrology
  • Rheumatology

Neurology 

  • Neuro-ophthalmology

Neurosurgery

  • Brain Tumours
  • Motion & Gait Analysis Laboratory
  • Paediatric Neurosurgery
  • Spine Surgery

Nuclear Medicine

  • Iodine Treatment

Nutrition and Dietetics

Obstetrics and Gynaecology

  • Peri ontology (High-risk Pregnancies / Maternal-Fetal Medicine)
  • Adolescent and Paediatric Gynaecology
  • Gynecologic Oncology
  • Reproductive Endocrinology and Infertility
  • Urogynaecology (pelvic Reconstructive Surgery)

Ophthalmology (Eye Diseases)

  • Amblyopia (Lazy Eye)
  • Cataract Surgery
  • Cornea Surgery
  • Cornea and Contact Lenses
  • Glaucoma
  • Lasik Eye Surgery
  • LCK (Linear Corneal Keratectomy)
  • Smile Eye Surgery
  • Oculoplastic Surgery
  • Retinal Diseases
  • Strabismus

Oral and Dental Health

  • Cosmetic Dentistry
  • Endodontic
  • Oral Implantology
  • Oral Surgery
  • Orthodontics
  • Pedodontics
  • Periodontics
  • Prosthesis

Orthopaedics and Traumatology   

  • Foot Surgery
  • Hand Surgery and Microsurgery
  • Hip Replacement Surgery (Hip Arthroplasty)
  • Knee Surgery
  • Orthopaedic Oncology
  • Paediatric Orthopaedics
  • Shoulder and Elbow Surgery
  • Spine Surgery
  • Sport Injuries

Pathology

Paediatric Psychiatry

Paediatrics

  • Paediatric Allergy and Immunology
  • Paediatric Cardiology
  • Paediatric Endocrinology
  • Paediatric Gastroenterology
  • Paediatric Haematology
  • Paediatric Nephrology
  • Paediatric Neurology
  • Paediatric Oncology
  • Paediatric Rheumatology
  • Paediatric Thoracic Diseases

Physical Therapy and Rehabilitation

Plastic, Reconstructive and Aesthetic Surgery

Aesthetic Surgery

  • Plastic Surgery
  • Reconstructive Surgery

Radiation Oncology

  • Brachytherapy
  • CBRE Knife
  • Gamma Knife
  • Zomotherapy
  • Rapid arc
  • Trilogy (IGRT, IMRT and SRT/SRC

Robotic Surgery Centre

Sports Medicine clinic

Urology

  • Andrology
  • Endourology and Stone Diseases
  • Female Urology
  • Paediatric Urology
  • Urologic Oncology
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Copyright 2021 by NHSTR. All rights reserved.

Copyright 2021 by NHSTR. All rights reserved.